FAQ'S

General Questions

1. What is RAB NOOR PVT LTD?
   - RAB NOOR PVT LTD is a specialty supplier of Greek marble in India. We focus on importing high-quality, sustainable, and ethically sourced Greek marble to cater to the growing demand for luxury construction materials in India.

2. What makes Greek marble special?
   - Greek marble is known for its unparalleled beauty, durability, and finesse. It has a rich history, having been used in world-renowned structures like the Parthenon.

3. Why should I choose Greek marble over other options?
   - Apart from its aesthetic and durable qualities, choosing Greek marble through gives you a unique blend of luxury and cultural richness. Our marble is not just a material but a narrative.

Product Related

4. What types of Greek marble do you offer?
   - We offer a curated selection of Greek marbles, each with its unique texture, pattern, and history. Our team can guide you on the best marble choices based on your specific needs. We deal in blocks, slabs, and cut-to-size tiles.

5. Is the marble ethically sourced?
   - Yes, we ensure that the marble is extracted from quarries practicing sustainable methods. We prioritise environmental sustainability in our procurement process.

6. Can the marble be customised?
   - Yes, dimensions and finish can be tailored to your needs.

Purchasing & Payment

7. How do I place an order?
   - You can place an order by contacting our sales team via email or phone. We also offer consultations to help you choose the right marble for your project.

8. What are the payment options?
   - We accept multiple payment options including credit/debit cards, bank transfers, and cheques.

9. Is an advance payment required?
   - Yes, a percentage of the total amount is required as an advance to confirm your order.

Logistics & Delivery

10. How long will it take for the marble to be delivered?
    - The delivery time can vary depending on the customisation and availability. Typically, it takes around 8 weeks from the date of order.

11. Is international shipping available?
    - Currently, we focus on the Indian market. However, special arrangements can be made for international shipping.

12. What are the shipping costs?
    - Shipping costs depend on the quantity and delivery location. Please contact our sales team for a detailed quote.

13. Why are your rates so competitive?
    - We work without a warehouse or showroom in India, which reduces our overhead costs significantly. This allows us to offer you the best rates.

After-Sale Service

14. What if the marble arrives damaged?
    - While we take utmost care in packing and shipping, if you find the marble damaged upon arrival, please report it within 48 hours for a replacement or refund. Our representative will be present at the time of delivery to inspect every slab.

15. Do you offer installation services?
    - Yes, we do offer installation services. Our skilled contractors specialise in marble installation and will ensure a seamless experience for you.

16. How is importing made easy?
    - Our streamlined supply chain management, simplified documentation, and customer support make the importing process seamless for our Indian customers.